1. About These Terms
These Terms of Service govern your use of the services provided by KARENKEITH Data Processing Services ("we", "us", "our"), operated by Karen Keith Bensurto, based in Tagbilaran City, Bohol, Philippines. By engaging our services, you agree to be bound by these terms.
DTI Registration No.: 8075567
TIN: 800-097-421-00000
2. Services Provided
We offer the following services to small and medium businesses:
- Data Entry & Management - Accurate data entry for spreadsheets, CRMs, databases, and online platforms
- Brand & Graphic Design - Social media graphics, marketing materials, presentations, and digital assets
- YouTube Production - Video editing, thumbnail design, descriptions, and channel management
3. Project Agreement
Before work begins on any project, we will:
- Discuss your requirements, scope, and timeline
- Provide a quote or rate for the project
- Agree on deliverables and deadlines
- Confirm payment terms
Work will only commence after both parties have agreed on the project details.
4. Payment Terms
Payment terms will be discussed and agreed upon before each project. We accept GCash, bank transfer, and other arrangements as mutually agreed. We reserve the right to require a downpayment before commencing work on larger projects.
5. Revisions
We are committed to your satisfaction. The number of included revisions will be specified per project. Additional revisions beyond the agreed number may be subject to additional fees, which will be communicated transparently before work begins.
6. Turnaround Time
Estimated turnaround times will be provided at the start of each project. Timelines may be affected by:
- Delays in receiving materials or feedback from the client
- Scope changes requested during the project
- Unforeseen circumstances communicated in advance
7. Client Responsibilities
To ensure smooth project delivery, clients agree to:
- Provide accurate and complete project requirements
- Supply necessary materials, assets, and access in a timely manner
- Provide feedback within a reasonable timeframe
- Ensure they have rights to any materials provided to us
8. Confidentiality
We treat all client information, data, and project details with strict confidentiality. We will not share, sell, or disclose any client information to third parties without explicit consent. This obligation continues even after the project is completed.
9. Intellectual Property
Upon full payment, you own the final deliverables created for your project. We retain the right to display completed work in our portfolio unless otherwise agreed in writing. We do not claim ownership of any materials you provide to us.
10. Limitation of Liability
Our liability is limited to the amount paid for the specific project. We are not liable for any indirect, incidental, or consequential damages arising from the use of our deliverables.
11. Cancellation Policy
Either party may cancel a project with reasonable notice. Any work completed up to the point of cancellation may be invoiced at a pro-rated amount. Deposits paid may be non-refundable depending on the amount of work already completed.
12. Changes to These Terms
We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
13. Contact
For questions about these terms, please contact us:
- Email: karen@karenbensurto.com
- Website: karenbensurto.com
- Address: Dampas, Tagbilaran City, Bohol, Philippines